TD Bank has been accused of draining the money donated to Kelly Cogswell, 6 who suffers from a terminal disease.

In 2010, the Brick Township Policemen’s Benevolent Association held a charity basketball game for Kelly; the fundraiser raised over $20,000 for Kelly’s nursing care.

The money was deposited into a TD Bank account. However, as the family used the money to pay for Kelly’s expenses, the balance went below $500. Without alerting the family, the bank began assessing monthly fees, so much so that the account was drained and the family started accruing additional fees. Andrew Cogswell, Kelly’s father spoke to a bank official who claimed that the debt has been cleared. However, a year later, the family started receiving calls from a collection agency.

Luckily for Cogswell, the Star-Ledger saw his Facebook post and decided to reach out to TD Bank on his behalf. On October 20, a TD bank representative apologized to Cogswell, refunded the money, and canceled the debt.